April 14, 2008
I am happy to write this letter of recommendation for Jim Malise of JP Jay Associates. Our library, in Feasterville, Pennsylvania was renovated in 2004 from an existing warehouse. Our architect Kurt Thuenemann of G.J. Donovan was also designated as furniture consultant and he chose JP Jay Associates as our primary furniture vendor.
We found Mr. Malise to be very helpful and responsive. He took us on several tours of other libraries, answered our questions, and brought sample furniture to our location.
Most importantly, he has supported and stood behind our library in the four years that we have been here. We have ordered additional shelving, changed some configurations, and had one custom piece built to match our furniture.
We had a problem with some of the public chairs, and he had them repaired immediately. He has also had his staff make some minor repairs and adjustments at no charge to us.
We were satisfied with his service during and especially following our renovation.
Sally B. Pollock